Gaming is for entertainment — not a source of income or a way to escape stress. egames believes every player deserves to enjoy gaming in a healthy, safe way.
Egames provides these dedicated tools to help keep your gaming healthy
Set your own maximum deposit limits on a daily, weekly, and monthly basis. Reducing your limit takes effect immediately; increasing it requires a mandatory 24-hour waiting period.
Set a cap on how much you can lose within a given period. Once you reach the limit, you'll be stopped automatically.
Set a time limit for each session. Once your time is up, you'll be automatically logged out and reminded to take a break.
Every 30, 60, or 90 minutes, a pop-up notification will appear showing how long you've been playing and how much you've won or lost. Stay informed, stay in control.
Pause your account for anywhere between 24 hours and 30 days. During this time you won't be able to log in, but your account and balance will remain unaffected.
Close your account for 6 months, 1 year, or permanently. Once active, egames will also stop sending you any promotional messages.
Responsible gaming means treating gaming as a form of entertainment — not a livelihood or a way to recover losses. egames is committed to building this healthy mindset within Bangladesh's gaming culture.
The truth is, all forms of gaming and betting carry risk. Most people play responsibly — within a set budget, purely for entertainment. But for some, gaming can become a problem. egames wants our members to recognize that line and seek help when they need it.
Responsible gaming doesn't mean stopping play — it means playing consciously and staying in control.
At egames, we uphold a few core principles to ensure responsible play. First, we never encourage members to play beyond their means. Our advertisements and promotions never claim that regular income can be made from betting or gaming. Second, we monitor our members' gaming patterns and reach out directly if we notice any concerning changes.
Third, egames keeps minors completely away from gaming. Anyone under 18 who attempts to register will be declined. Parents and guardians are also welcome to use parental control software for added protection.
Most importantly — gaming addiction is a recognized mental health condition. It is not a sign of weakness; it is something that can happen to smart, hardworking people. egames wants our members to feel safe asking for help, free from judgment or shame.
Your limit settings can be viewed and updated at any time from Account Settings.
Set your gaming limits in just a few simple steps
Log in to the egames app or website and click the profile icon in the top right corner.
Go to the profile menu and look for the "Responsible Gaming" option.
Deposit limit, session time, loss limit, or Cooling Off — set whichever you need.
Confirm your limit via SMS or email verification. Limit reductions take effect immediately.
Once Self-Exclusion is activated, your account cannot be reactivated before the chosen period ends. This is deliberately strict, so the protection truly serves its purpose.
Watch out for the following signs — they may be early indicators of a gaming problem.
Betting beyond your budget, or chasing losses by placing bigger bets to win back what you've lost.
Being dishonest about your gaming — hiding from family or friends how much you actually play.
Feeling irritable, restless, or anxious when you're unable to play.
Prioritising gaming over sleep, food, or work.
Taking out loans or borrowing money from others to fund your gaming.
Wanting to stop gaming but being unable to.
If you recognize even one of the signs above, please reach out to the egames support team. We won't judge — we're just here to help.
Ask yourself these questions honestly:
Do you find yourself spending more than the budget you set for gaming?
After a loss, do you find yourself thinking "I'll win it back this time" and placing bigger bets?
Do you get irritable or moody when you're not gaming?
Are your family or loved ones concerned about your gaming?
Is gaming affecting your studies, work, or relationships?
Have you tried to stop gaming but couldn't?
If you answered "yes" to one or more of these questions, please talk to our support team. Asking for help is the bravest step you can take.
Build these simple habits and gaming will always stay enjoyable
Set a spending limit before each session. Once that budget is gone, stop — no matter what.
Decide in advance how long you'll play each day. Use a timer or set an alarm.
Don't expect to profit from gaming. Treat any losses as the cost of entertainment.
Don't play when you're angry, upset, or under stress. It's much harder to make good decisions when you're not in the right headspace.
Take at least a 10-minute break every hour. Get up, drink some water, go for a walk.
If family and friends are worried, listen to them. They have your best interests at heart.
Join egames — where fun and safety go hand in hand. Register today and enjoy a responsible gaming experience.
Contact us for help with gaming problems: [email protected] — 24/7 Live Chat Support.