Your personal information is our most valued asset. Here, we explain transparently how egames collects your data, why it is retained, and the measures taken to keep it secure.
A quick overview of the key pillars of egames' data protection framework
All your data on egames is secured with 256-bit SSL encryption, with bank-grade security measures in place.
Your personal information is never sold or shared with advertisers or any other third parties. Data is used solely to improve our services.
Egames uses two-factor authentication (2FA) to protect your account from unauthorized access.
All data is stored on encrypted servers, with regular security audits and backups performed.
Egames only collects information that is strictly necessary. No unnecessary personal data is requested.
You can view, correct, or request deletion of your personal data at any time.
Welcome to egames. This Privacy Policy explains how egames collects, stores, processes, and safeguards your personal information. We believe transparency is fundamental to data protection.
By using the egames platform, you are considered to have accepted this Privacy Policy. If you have any questions, please reach out to our support team — we are always ready to help.
This policy has been developed in accordance with Bangladesh's data protection laws and applicable international standards.
Egames collects the following types of information:
Registration & Identity Information:
Financial Information:
Gaming Activity Data:
Technical Information:
egames only collects information that is strictly necessary. No additional data is collected without your consent.
Egames uses your information for the following purposes:
| Purpose | Types of Data Collected | Legal Basis |
|---|---|---|
| Account Management | Name, email, mobile number | Contractual Requirements |
| KYC Verification | ID document, address | Legal Obligations |
| Payment Processing | Banking details, transactions | Contractual Requirements |
| Fraud Prevention | IP Address, Device Information | Legitimate Interest |
| Customer Support | Contact Information | Contractual Requirements |
| Responsible Gaming | Gaming History | Legal Obligations |
How long egames retains your data depends on the type of information and its purpose. The general guidelines are:
Once the retention period expires, data is securely deleted or fully anonymised.
Egames does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:
Your information is not shared with any party outside the list above. Selling or sharing data with advertisers or marketing agencies is strictly prohibited.
The egames website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
We use the following types of cookies:
You can manage cookies through your browser settings; however, disabling certain cookies may limit access to some features of the platform.
Egames protects your data using industry-leading security measures, with our technical team continuously working to strengthen them further.
egames complies with PCI DSS standards — the highest international benchmark for protecting financial data.
That said, no online system is 100% secure. Your vigilance matters too — use a strong password, keep it confidential, and report anything suspicious to us immediately.
As an egames user, you have the following rights over your personal data:
You have the right to know what information egames holds about you and to receive a copy of it.
You may request a correction if any of your information is inaccurate or incomplete.
You have the right to request deletion of your data under certain circumstances.
You may object to your data being used for specific purposes.
The right to receive your data in a machine-readable format and to transfer it elsewhere.
To exercise any of these rights, please contact the egames support team. We will respond to your request within 30 days.
Egames is strictly an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If an underage account is identified, it will be immediately closed and all associated data will be deleted.
A note for parents — if you suspect your child or teenager is using egames, please contact us immediately. We will take prompt action.
Egames reserves the right to update this Privacy Policy at any time. For significant changes, members will be notified in advance via their registered email or through a prominent notice on the platform.
Any updated policy takes effect from the date of publication. We recommend checking this page regularly. Continued use of the platform after changes have been made will be taken as acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or the management of your data, please contact us:
All data protection requests will be processed after your identity has been verified — to ensure that only you can request access to your own information.
Your data is completely secure. Register with egames now and enjoy Bangladesh's most trusted gaming experience.